Privacy Policy

NEXA Digital Agency ("NEXA," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully. If you do not agree with the terms of this policy, please do not access the site or use our services.

We reserve the right to make changes to this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to periodically review this page for the latest information on our privacy practices.

Table of Contents

• 1. Information We Collect
• 2. How We Use Your Information
• 3. Sharing Your Information
• 4. Cookies and Tracking Technologies
• 5. Third-Party Websites
• 6. Data Security
• 7. Your Privacy Rights
• 8. GDPR Compliance (EEA Users)
• 9. CCPA Compliance (California Residents)
• 10. Children's Privacy
• 11. Changes to This Policy
• 12. Contact Us

1. Information We Collect

We collect several types of information from and about users of our website and services, including:

Personal Data

Personally identifiable information, such as your name, email address, phone number, company name, and any other information you voluntarily provide to us when you fill out a contact form, request a quote, subscribe to our newsletter, or otherwise communicate with us.

Usage Data

Information automatically collected when you visit our website, such as your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. This information helps us analyze trends and improve our site.

Cookies and Tracking Data

We use cookies and similar tracking technologies to track activity on our website and hold certain information. See Section 4 for more details.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, operate, and maintain our website and services;
• Respond to your inquiries, comments, or requests;
• Send you technical notices, updates, security alerts, and support messages;
• Communicate with you about products, services, offers, promotions, and events (you can opt out at any time);
• Process transactions and send related information (e.g., confirmations, invoices);
• Improve our website, marketing efforts, and customer experience;
• Detect, prevent, and address technical issues or fraudulent activity;
• Comply with legal obligations.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share aggregated, non-personally identifiable information freely. We may share your information in the following situations:

• With service providers: We may employ third-party companies and individuals to facilitate our services, perform service-related tasks, or assist us in analyzing how our services are used. These parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• For legal reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our site.

We use the following types of cookies:

• Essential cookies: Required for the operation of our website.
• Analytical/performance cookies: Allow us to recognize and count the number of visitors and see how visitors move around our website.
• Functionality cookies: Used to recognize you when you return to our website.
• Targeting cookies: Record your visit to our website, the pages you have visited, and the links you have followed.

Third-party service providers such as Google Analytics may also place cookies on your device. Please refer to their privacy policies for more information.

5. Third-Party Websites

Our website may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

6. Data Security

We implement appropriate technical and organizational security measures designed to protect your personal information from accidental loss and unauthorized access, use, alteration, or disclosure. All information you provide to us is stored on secure servers behind firewalls. Any payment transactions are encrypted using SSL technology.

However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: You may request copies of your personal information.
• Rectification: You may request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Erasure: You may request that we erase your personal information, under certain conditions.
• Restrict processing: You may request that we restrict the processing of your personal information, under certain conditions.
• Object to processing: You may object to our processing of your personal information, under certain conditions.
• Data portability: You may request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at privacy@nexa.com.

8. GDPR Compliance (EEA Users)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR). Our legal basis for collecting and using your personal information depends on the information in question and the context in which we collect it.

We typically process your information where:

• You have consented to the processing;
• The processing is necessary for the performance of a contract with you;
• The processing is necessary for compliance with a legal obligation;
• The processing is necessary for our legitimate interests (e.g., improving our services, fraud prevention) and your interests and fundamental rights do not override those interests.

You have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal information violates applicable law.

9. CCPA Compliance (California Residents)

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights regarding your personal information. This section describes those rights and how to exercise them.

• Right to know: You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months.
• Right to delete: You have the right to request that we delete any of your personal information that we collected from you, subject to certain exceptions.
• Right to opt-out: We do not sell your personal information. However, you have the right to direct us not to sell your personal information at any time (we do not engage in such sales).
• Right to non-discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To exercise your rights under the CCPA, please submit a verifiable consumer request to privacy@nexa.com. Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information.

10. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we take steps to remove that information from our servers.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Email: privacy@nexa.com
• Phone: +1 (555) 123-4567
• Address: 123 Business Street, Suite 100, New York, NY 10001

We are committed to resolving any complaints about our collection or use of your personal information. If you feel that we have not addressed your concern satisfactorily, you have the right to lodge a complaint with a data protection authority.